Our warranty is 3 months from the receipt of goods.
Model engine is a real working engine though in a down-scaled form. Its operation and maintenance needs some basic engine knowledges. Incorrect configuration, setting, operation or maintenance is likely to cause mal-function and even damage. Our warranty and return policy will cover those issues caused therefore.
If a customer receives goods they believe is defective or dead on arrival (DOA), please contact us at email firstname.lastname@example.org or by phone call +86-186 8867 7394. Many issues are easily resolved with settings or configurations, and sometimes it’s due to incorrect operation.
Appearance damage is not covered by warranty but you can file a return case if it’s reported in 14 days after receipt.